Please review the FAQ before submitting your inquiries.
NOTE: This form is NOT for inquiries about individual ticket orders, including not receiving confirmation emails, order changes, orders unable to process, duplicate pending charges, ticket shipping, etc. Any ticket-related questions pertaining to specific orders must be directed to customer service at Festicket Support.
For general customer service-related questions, please select “General Questions” from the Category dropdown. “Website Issues” is for reporting site bugs or content updates on the EDC Portugal site only.
For photo and press media credential requests, complete our choose “Press & Media” as the category in the form below.